Prolifiq announced the latest updates to Prolifiq CRUSH, Prolifiq RELATIONSHIP MAP, and Prolifiq ACE on Salesforce AppExchange, providing customers with new ways to have more flexibility when collaborating around cross-selling opportunities, visualiSe more robust org charts with in-depth Contact details in a Relationship Map, and get intelligent content usage insights. Prolifiq CRUSH CRUSH is a […]
Customertimes announces that it has launched CT Vision on Salesforce AppExchange, empowering customers to streamline and enhance the Retail Execution process. A Salesforce-native solution and part of the award-winning CT Mobile suite of products, CT Vision delivers better performance with both on- and offline availability. With innovative image recognition technology for retail store check, CT […]
FedEx Corp and Salesforce.com Inc are entering into a partnership to collaborate on tools for businesses that sell goods online. The companies will integrate Salesforce’s cloud-based eCommerce software and its order-management tools with FedEx’s ShopRunner eCommerce platform. The combined tools will help commercial customers manage and fulfill orders and get better visibility into the supply […]
Salesforce Service Cloud users are about to get a peek at what’s to come in the next year, and that includes features to help train and manage agents working from home, as well as to automate self-service workflows. While few details were offered, Salesforce Service Cloud will add features from its acquisition of robotic process […]
In case you missed it, bringing you insights from the experts at VMF 2021 Day 1: Building Customer Relationships Is The Top Priority The pandemic might have accelerated the evolution of the CMO from functional head to enterprise-wide leader, but the fundamentals of the CMO’s role remains “pretty solid”. And at its core is compelling […]
Embracing technology and data, marketers are blazing new trails of digital transformation and innovation. Showing that 81 per cent of UAE-based marketers say they have changed or reprioritised metrics due to the pandemic, higher than the global average of 76 per cent, was Salesforce in its seventh edition of the State of Marketing report. The […]
Salesforce recently announced new innovations that combine the power of Slack and Salesforce for teams to stay connected, productive, and get work done anywhere — with a single source of truth for their business. “Salesforce and Slack are creating the digital HQ to help every company adapt and get back to growth in this digital-first, […]
Salesforce recently announced Salesforce+, an all-new streaming service with live and on-demand content for every role, industry and line of business, all in one place. Salesforce+ includes live experiences, original series, podcasts, and other programming. With engaging stories, thought leadership and expert advice, Salesforce+ will illuminate the future of technology in the digital-first, work anywhere […]
“Digital transformation is more than a buzzword,” says Robbie Kearns, Senior Regional Vice President at Salesforce. In the Middle East, organisations that listen to customers and respond with empathy and understanding enjoy better business outcomes. In this interview, he speaks about how organisations can connect with customers at various touchpoints to become more resilient, enhance […]
Salesforce recently acquired robotic process automation (RPA) software provider Servicetrace, and will tuck the business into the MuleSoft business unit. Financial terms of the deal were not disclosed. This is technology M&A deal number 479 that ChannelE2E has covered so far in 2021. The Servicetrace acquisition, expected to close by October 31, 2021, potentially positions Salesforce vs. Automation Anywhere, UiPath, […]
