Salesforce has added Territory Planning to Maps, helping sales leaders assess territory mapping needs, enhance selling models, and realign coverage based on multiple factors, including role, location, and level of expertise. “In today’s work-from-anywhere world, companies need a smart solution to ensure territories are balanced effectively, regardless of where their sales reps are located,” said […]
Salesforce is expanding its Commerce Cloud with a number of new partnerships and features that essentially surmount to the idea of a ‘headless commerce platform’. The aim is to be as composable as possible, whilst offering flexibility and choice for buyers, so that they can adapt to their individual market and customer needs. Robert Amezaga, […]
OSF Digital, a provider of digital transformation services to companies worldwide, announced the acquisition of Datarati, a Salesforce partner with expertise in Salesforce Marketing Cloud in Australia and New Zealand, with customers across the APAC region. OSF Digital is acquiring Datarati as part of a global strategy to grow and scale locally and regionally across […]
Salesforce announces a series of new innovations and partnerships to power the future of commerce, enabling companies to modernise their systems, develop more flexible digital strategies, and connect with their customers wherever they are. “Today, consumers expect retailers to offer their products anytime, anywhere, and this is transforming the shopping experience,” said Lidiane Jones, EVP […]
Ephesoft, a provider of intelligent document processing, automation and data enrichment solutions, has made its Ephesoft Transact available as a connector in the Workato app directory to help expedite process automation for businesses and government organisations. Ephesoft’s IDP platform transforms any document type into structured data. The new integration with Workato allows data to flow […]
Stagwell announced that it has fully acquired Instrument, a digital brand and experience innovation company. Founded in Portland, Oregon, Instrument is one of Stagwell’s fastest growing agencies and employs over 400 people working on clients including Nike, Google, Salesforce and Epic Games. Stagwell’s predecessor company, MDC Partners, had acquired 51% of Instrument in 2018. “Instrument […]
Being able to build relationships with consumers across channels is all part of today’s new trust landscape. In Salesforce’s most recent Dreamforce keynote in San Francisco, Salesforce Chairman and co-CEO Marc Benioff outlined his thoughts on a critical question: “How do we create more trust?” According to Benioff, the world is currently undergoing a crisis […]
In the post-pandemic world, one thing that stayed constant was the steady flow of mergers and acquisitions in the tech world. Here is our list of the top 20 M&As. November Intuit Acquires Mailchimp Intuit, best known for its financial service offerings, acquired the email marketing company Mailchimp. As part of the agreement, Mailchimp will […]
Salesforce has introduced four new capabilities for Field Service to help businesses equip their mobile workforce for the future. These features will enable businesses to scale field service resources to handle more complex jobs, customise mobile workflows to improve employee experiences, provide customers with self-service scheduling, and use video to troubleshoot issues in real time. […]
You may already know that Tripwire Configuration Manager can audit your cloud service provider accounts like AWS, Azure, and Google Cloud Platform, but did you know it also has capabilities to monitor other cloud based software services such as Salesforce? Salesforce is a customer relationship management (CRM) service that could lead to unintended risks if […]
