With the supply chain stabilising, many manufacturers are returning to normal operations with more robust technological capabilities. Nearly half of supply chain leaders increased their spending on innovative technologies and systems during the pandemic, including predictive analytics. In addition to optimising inventory levels and improving delivery times, predictive analytics can also increase sales and reduce […]
Symbl.ai that provides APIs to developers to build apps capable of understanding natural human conversations, has raised a $17 million series A funding. Symbl.ai says its APIs unlock machine learning algorithms from a variety of industry partners and sources. The company helps developers ingest conversation data from text, voice, email, chat, video, and social, and […]
AlphaSense, a market intelligence and search platform, has acquired Stream by Mosaic (“Stream”), provider of a library of expert interview transcripts. This acquisition allows AlphaSense to add its market-leading AI search technology on top of an incredibly valuable content platform, and is consistent with the companies’ shared mission to empower business and financial professionals to […]
Building the Metaverse: The social network isn’t the only one working on the metaverse, and Facebook acknowledged that no single company will own and operate it. In August, Mark Zuckerberg discussed a high-level view behind the ‘metaverse,’ a vision for the future of Facebook Inc in a news announcement. “In the coming years, I expect […]
The digital habit that birthed during the pandemic must be sustained with contextual cues and hybrid offerings for the future of customer expectations. Consumer behaviours change fast. As the pandemic is nearing the end, consumers are slowly shifting from pure online to hybrid experiences, expecting the best of both worlds. With such expectations, marketers need […]
The name is Generative Pre-trained Transformer 3, but it’s more commonly called GPT-3. Since its release in May 2020, the AI, language generation model created by OpenAI has received substantial attention. This is a third-generation Natural Language Generation model that produces human-like language at scale, and is available as an application program interface (API). In […]
Did you know that some of the transformative innovations — from the telephone and the air conditioning to IMAX — were launched at expo events? World expos are known for introducing new technologies. And Dubai Expo 2020 is living up to its name. It has been eight years since Dubai’s bid to host Expo 2020 […]
Genesys announced that it has entered into agreements to acquire Pointillist and Exceed.ai to enhance its ability to deliver the power of empathy in every customer experience as it executes on the promise of Experience as a Service. Both transactions are expected to close before the end of the calendar year 2021. Genesys pioneered Experience […]
MarTech platform — Ojamu, is leveraging the power of AI, blockchain, and NFTs. It is doing so by creating and automating the most efficient digital marketing campaigns for brands. Ojamu raises $1.7 million in a private sale. The blockchain-based MarTech platform is ready to deliver its vision. The private sale saw support from many strategic […]
Evolv AI (evolv.ai), a customer experience (CX) optimisation and personalisation company, announced Flows which visualises digital experiences. For clients using the Evolv AI Experience Platform to experiment and optimise their CX, Flows provides a new level of data insight into customer journeys enabling them to clearly visualise where friction is caused by a specific element […]
