News

Glia, the provider of Digital Customer Service (DCS), and Tethr, the AI-powered conversation intelligence platform, announced a strategic partnership to help companies improve their customer experience and drive business results. Glia’s DCS platform enables a seamless digital-first customer experience across all channels—SMS, chat, voice and video—without breaking the digital connection. Glia’s online collaboration tools, including […]

Basis Technologies, a provider of cloud-based workflow automation and business intelligence software for marketing and advertising, enabled cookieless conversion attribution for its customers. For programmatic advertising activated through the Basis platform, marketers can create one universal pixel that tracks click-through conversions, even when third-party cookies are not supported. The pixel tracks both standard and cookieless […]

Forsta, a provider of market research, customer experience (CX) and employee experience (EX) technology, at Web Summit introduced Predictive Net Promoter Scores (pNPS) created with CX data specialists GemSeek. Built on the Forsta Human Experience (HX) Platform, Forsta clients will now have access to analytics-powered predictions of silent customers and those who don’t provide the […]

Channelize.io, a Live Shopping Platform that enables Ecommerce Stores and D2C Brands to leverage the power of Live Selling and Real-time Buyer Engagement, recently Expanded its Capabilities in the Latest Platform Release. Channelize.io is a well-known Platform for Ecommerce Brands to Boost Sales, Build Brand Image, and Credibility. And its success is attributed to the […]

Foundry, the global provider of media, martech and data for the tech community, released its second annual 2022 ABM & Intent Benchmarking Study which dives deep into the workings of account-based marketing (ABM) and its evolution and adoption compared to traditional marketing approaches. The study also looks at how intent data is used to fuel […]

ThoughtSpot, the Modern Analytics Cloud company, announced the launch of ThoughtSpot for Sheets, an entirely new web plug-in that brings modern, true self-service analytics directly to data in Google Sheets. With ThoughtSpot for Sheets, users simply install a free plugin app for Google Sheets, and then can instantly begin analysing all their data in these […]

Freshworks extends its service management platform to serve non-IT departments with “Freshservice for Business Teams” as part of the company’s Fall ‘22 Launch Freshworks Inc., a software company empowering the people who power business, announced Freshservice™ for Business Teams, which enables departments outside of the IT function like HR, facilities, legal and finance to securely […]

First Orion, the provider of branded communication solutions for businesses, announced its partnership with Talabatey, the app-based food delivery service in Iraq. Integrating First Orion’s Branded Communication solution into the Talabatey app allows the food delivery service to increase efficiency and customer trust by branding outbound phone calls to its customers. Food delivery services rely […]

SEOToolLab’s software, Cora has announced its new upgrade, with Cora 7 Pro set for a launch in November. The importance of the latest SEO strategies for individuals, and businesses, big and small, who want to stay competitive on page one cannot be overemphasised. It helps them reach their target audience and boost profitability as well. […]

Restoration 360 is a trusted provider of disaster restoration services that helps homes and businesses in Princeton, NJ, and the surrounding areas. RestorationMaster recently added Restoration 360 as a new business on RestorationMasterFinder.com to help improve their online presence in their main service areas and generate more quality sales leads. New micro-sites for Princeton, NJ, […]