AppHub, an ecommerce enablement platform provider, has acquired REVIEWS.io, a provider of customer review, loyalty, survey and user-generated content (UGC) solutions. Financial terms of the deal were not disclosed. “The product suite offered by REVIEWS.io fully supports the AppHub mission to build software that enables e-commerce success,” said Arjun Batra, co-founder and co-CEO of AppHub, […]
Aivo, a provider of artificial intelligence technologies for customer service, has developed Video Conversational AI with Synthesia, provider of an AI video generation platform that turns text into video in minutes. Video Conversational Al allows companies to interact with customers through video chat with a virtual AI-generated avatar. It can understand and respond to customer […]
Playvox, a provider of contact centre workforce engagement management (WEM) solutions, has expanded its Workforce Management (WFM) Capacity Planner solution. Within the Capacity Planner, contact centre leaders can do the following: Access historical data to generate a fluid capacity plan that forecasts volumes already built in the system; Obtain visibility with absence, shrinkage, and attrition […]
UAE-headquartered fintech Qashio has raised $10 million in a seed round, with participation from strategic international and regional investors to accelerate expansion into the Kingdom of Saudi Arabia. The seed funding round is supported by global investors such as One Way Ventures (early investors in Brex), MITAA, Cadorna Ventures, as well as regional investors such […]
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Aramex – the Dubai-based provider of comprehensive logistics and transportation solutions – is using Sprinklr Modern Care to improve the efficiency and scale of its digital customer service. Aramex will be using Sprinklr’s AI chatbots in four languages to automate responses to […]
SEO.co, an SEO company, announced the expansion of its SEO auditing service to include complete backlink and content audits. The new service is designed to help businesses identify and fix any issues with their website’s search engine optimisation (SEO) strategy, including spammy backlinks, content redundancies, and content cannibalisation issues. Backlinks are one of the most […]
mabl, the SaaS leader in intelligent test automation, announced the results of their fourth annual Testing in DevOps Report. This year’s analysis gathered insights from over 500 quality and engineering professionals to understand how the role of software testing and quality engineering (QE) is evolving alongside the adoption of DevOps practices. The results show that […]
Eros Now, an over-the-top (OTT) South Asian entertainment platform owned by Eros Media World Plc, a global entertainment company, selects Logituit to build and integrate media solutions for a superior viewing experience on its platform. Logituit will integrate LogixPlayer across Eros Now platform on multiple devices and build and maintain custom apps on Mobile and […]
Scorpion, the provider of digital marketing technology, announced the release of Ranking.AI, a solution to help bring the power of artificial intelligence (AI) to businesses by improving search engine rankings, generating leads and ultimately driving more revenue. Ranking.AI is the outcome of Scorpion’s 2021 acquisition of CanIRank and the integration of its technology into Scorpion’s […]
Hotjar, provider of the Product Experience Insights platform, has acquired user experience research platform provider PingPong to bring user research capabilities to its customers. With this acquisition and integration, Hotjar customers will have access to user interviews and testing for product development with a panel of more than 175,000 respondents. “This integration adds a critical […]
