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The Five9 Intelligent CX platform facilitates billions of call minutes annually and provides digital engagement, analytics, workflow automation, workforce optimisation, and practical artificial intelligence.

Pega GenAI will provide visibility into how AI decisions are made by analysing decisioning data and providing explanations of why certain actions would (or would not) be presented to a customer.

TCS will use generative AI tools such as Vertex and Model Garden alongside its own tools for offering the service.

DemandTools File will also export the found duplicates to a new sheet to show what was identified, export the merged data set to a new sheet to display the cleaned information, and keep the original data intact.

Data Prep uses AI to parse identity data, such as location, job titles and names, to ensure consistency across large volumes of data.

Acquisition and product expansion will enable us to provide even more comprehensive and effective solutions for ecommerce merchants.

ASK NAVIK, Infogain NAVIK Sales AI and Infogain NAVIK Marketing AI are available on Azure.

Combined with Onfido’s verification, it will enable a verify-once-use-anywhere world where customers can manage their digital identities stored on their smartphones to access new services without having to verify again.

It allows enterprises to streamline document intensive workflows for greater efficiency and accuracy at scale.

Evolv AI aims to revolutionise the personalisation and experimentation landscape by empowering businesses to own and accelerate the end-to-end process.