The acquisition expands Alchemer’s ability to help brands close the loop with their customers Alchemer, a global leader in experience management and enterprise feedback technology, announced the acquisition of Apptentive, the industry leader in mobile feedback technology. This acquisition provides Alchemer customers with a more in-depth method of collecting feedback from mobile customers and gives […]
Integrating customer data (57%), increasing agility (47%), and aligning the goals of departments (45%) are the top requirements, according to a report that explores what social marketers are looking for from technology support tools Forrester Consulting recently published a study on behalf of Emplify, a US-based software company that develops and markets CX systems, which […]
ToYou launches ToYou Pay Later powered by Tabby, unlocking new potential for the platform and its users Saudi Arabia’s delivery super app, ToYou, has joined forces with the shopping and payments app, Tabby, to launch ToYou Pay Later powered by Tabby. The innovative new service is set to catapult customer experience to new levels and […]
Announced during CES as part of its “Go Serverless” initiative, the cloud platform company announced the launch of its new serverless CMS powered by AWS Solodev, the cloud platform company, has announced the launch of Solodev Serverless CMS: a cloud-native enterprise content management system that runs serverless on AWS. Powered by Solodev Serverless, the industry’s […]
The conglomeratewill enable Sojern to scale up its Travel Marketing Platform solutions by tapping into PUSHTech’s clients Sojern, the digital marketing platform built for travel, and PUSHTech, a CRM, marketing automation, sales and support platform, announced a new partnership to support hotel partners in making the most of their first-party data. “As Google looks to […]
Antavo launched its latest 2023 Global Customer Loyalty Report and revealed almost 90 per cent of businesses trust that loyalty initiatives will help them overcome the global inflation crisis Antavo, the enterprise loyalty cloud platform, has released its 2023 Global Customer Loyalty Report, highlighting an increasing reliance on loyalty programs to overcome concerns around inflation […]
Microsoft is in talks to invest $10 billion in OpenAI, the maker of ChatGPT Microsoft Corp. is in talks to invest $10 billion into OpenAI, the owner of ChatGPT, which will value the San Francisco-based firm at $29 billion. The funding includes other venture firms, and deal documents were sent to prospective investors in recent […]
Using first-party data and advanced analytics, the solution helps businesses optimise pricing at the SKU level for profit, conversion, or a balance of both. Boxed, Inc., the technology-driven company specialising as both an ecommerce retailer and ecommerce enabler, announced that Spresso, its SaaS modular solution platform, is now available on the Google Cloud Marketplace, indicative […]
NICE has added robotic process automation capabilities in the latest release of its NEVA Discover, its artificial intelligence-powered discovery tool, using artificial intelligence to identify focused opportunities for automation. NEVA Discover’s new process analytics solution and semi-supervised machine learning will help organisations optimise their business process elements. NEVA Discover uses advanced AI to produce actionable […]
RING, the consumer-first digital payment app (part of the ONEMi Technology group which launched Kissht), serving over 5 million customers with speedy and hassle-free credit solutions, is reimagining how consumers interact with digital payments and microfinancing in the post-pandemic era. The modern digital payments and microfinancing ecosystem is designed to address the consumer’s everyday needs. […]
