Talkdesk CX Cloud will also be incorporated into MetTel’s integrated, fully managed network services offering as MetTel Cloud Contact Centre. MetTel, a digital transformation and communications provider, has partnered with Talkdesk, a cloud contact centre systems provider, to offer an automated solution that uses artificial intelligence to optimise and prioritise the most critical customer service […]
The SaaS based plug-and-play platform can help nonprofits blend a unified shopping cart, data-driven insights, personalisation, and integrations. Innover, a provider of digital transformation solutions, has launched Innoraise, a cloud-based digital platform for nonprofits to accelerate the adoption of emerging technologies and deliver highly personalised member and donor experiences across moments, channels, and touch points. […]
This capability further expands Firefly’s touchpoints with consumers, across all of their devices, allowing even higher engagement and performance Firefly, a mobility-based media company, announced the release of its OOH retargeting capabilities by partnering with Connected Media Ad-Tech vendor, Blue Bite. OOH retargeting enables Firefly to remessage the mobile devices of users that have been […]
Brightcove is integrating with Shopify, Instagram and Salesforce to help companies drive revenue by powering their ecommerce operations with interactive video Brightcove, a streaming technology company, introduced new integrations with Shopify, Instagram and Salesforce Sales Cloud to its video cloud platform. The integrations are designed to enable companies to reach, engage and activate audiences with […]
The acquisition will provide customers with access to a full omnichannel suite of solutions through a single platform Simpli.fi, an advertising automation platform for agencies, brands, and media companies, confirmed that it has completed the previously announced acquisition of Bidtellect, a contextual and native demand-side platform (DSP). The combination of Bidtellect’s contextual and native advertising […]
The Mitra-built WSO2 connector serves as a bridge between WSO2’s Micro Integrator and Creatio’s low-code CRM platform, streamlining complex integration projects and enhancing integration capabilities WSO2, digital transformation technologies provider partnered with Mitra Innovation, a provider of digital solutions, to announce the launch of the Creatio Connector. This new connector provides a bridge between WSO2’s […]
The new product enables businesses to leverage their purchasing power in transactions by embedding social impact funding into their request for proposal (RFP) award criteria at no additional cost ScaleWith, a market-making SaaS technology company that embeds social impact funding into B2B and B2G transactions, announced it has launched BuyWith, a new product that enables […]
Upon completion of the deal, Qualtrics will become a privately held company and will continue to be led by CEO Zig Serafin Private equity firm Silver Lake, in partnership with Canada Pension Plan Investment Board (CPP Investments), will acquire Qualtrics for approximately $12.5 billion. Upon completion of the deal, Qualtrics will become a privately held […]
This partnership will allow their customers to elevate their brand experience and accelerate revenue by delivering engaging, AI-driven content engagement insights that effectively connect with audiences. Aprimo, a provider of digital asset management and content operations solutions, announced a partnership with PathFactory, a B2B content intelligence platform, to provide a comprehensive solution for managing and […]
Partnering with Zendesk enables organisations to schedule field service visits, automate customer communication during the support lifecycle, and allow field technicians to operate more efficiently. Zuper, a solutions provider for field service organisations, has partnered with and received a financial investment from Zendesk to help midsized to large service organisations scale and improve customer experiences. […]
