The new features include compliance call recording, receptionist/attendant console, and IT service management (ITSM) integration. Fusion Connect, a global Managed Communication Service Provider (MCSP) and Microsoft Cloud solution provider, has implemented new features for its Microsoft Teams Calling Service that transforms Microsoft Teams into a complete business phone system. The new features include compliance call […]
DT Hub, Digital Turbine’s alternative mobile growth suite, enables its mobile operator partners to offer their customers a highly curated environment for premium app discovery Flexion, the games marketing company and Digital Turbine, announced a strategic commercial relationship to grow game developers’ audiences on some of the world’s largest telecom platforms – boosting app discovery […]
Adjust’s new solution ensures that app marketers never miss a beat with highly customisable alerts allowing them to monitor key metrics and take swift, strategic action With businesses under increased pressure to maximise marketing efficiencies, mobile marketing analytics suite Adjust unveiled Pulse, a monitoring and alerting solution that empowers marketers with essential insights to know […]
The integration is aimed at providing a better, more personalised experience to customers PT Telekomunikasi Selular or Telkomsel, a subsidiary of government-owned telecommunications company Telkom, signed a memorandum of understanding with Microsoft to integrate Microsoft Azure AI into the wireless network provider’s marketing platform. Through this integration, the two companies jointly determine the end-to-end process […]
SKT has deployed Pindrop’s secure Voice API solution to provide voice security and customer authentication, which together will improve the overall customer experience SK Telecom announced its partnership with Pindrop, a voice intelligence provider, to bring secure voice authentication and voice liveness detection. Through this partnership, SKT has deployed Pindrop’s secure Voice API solution to […]
The integration allows users to create and automate content-related tasks MemberPress, provider of a membership and learning management system plugin for WordPress, has integrated its Uncanny Automator with OpenAI’s ChatGPT, allowing users to create and automate content-related tasks for WordPress websites running the MemberPress membership and monetisation platform. The MemberPress-ChatGPT integration automates the following tasks: […]
Users of The Reply Project can respond to emails 10x faster than before GMass, a mass email and mail merge system for Gmail, announced the launch of its latest tool, The Reply Project. With The Reply Project, the process of responding to an inbox full of emails is completely reimagined and accelerated. With every email open […]
The solution simplifies and streamlines the process of paying partners with the efficiency and flexibility to boost the overall performance of their affiliate marketing campaigns CAKE, a global performance marketing software provider, introduced CAKE Pay, an integrated, full-service payment solution that delivers a best-in-class partner experience. With CAKE Pay, brands and performance networks can elevate […]
In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. Juji Launches Generative AI Tool For Chatbot Creation Juji, […]
This consultative solution engages all levels of a contact centre to uncover process breakdowns and areas ripe for technological transformation. Waterfield Tech, a customer engagement solutions provider, launched its Impact Analysis program, a prescriptive engagement aimed at helping clients address inefficiencies across the contact centre and capitalise on digital transformation opportunities. This consultative solution engages […]
