Unified-CXM

Vibe MarTech Fest (VMF) has announced dates for its fourth edition. Region’s most credible event focused on marketing technology, innovation and customer experience is scheduled for September 6 – 7, 2022. Over the years, the conference has gained ground as the undisputed resource on MarTech, attracting over 400 delegates and an online audience of millions. […]

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises announced the launch of Sprinklr Modern Care Voice. Built on Sprinklr’s unified CXM platform, Modern Care Voice marks Sprinklr’s entry into the Contact Center as a Service (CCaaS) market with a voice offering informed by insights from modern channels, a radically different solution to […]