SugarCRM

The sales-i cloud-based sales intelligence platform allows sales professionals to identify and target high-quality sales opportunities within their existing customer bases.

The integrated solution lets mobile workers look up customer histories, propose and quote new work orders, and update sales pipelines. SugarCRM has partnered with Mobileforce, a provider of cloud-based configure/price/quote (CPQ) and field service management (FSM) solutions to offer a fully integrated quote-to-cash platform and empower field sales representatives and service technicians with all customer […]

SugarCRM introduced digital self-service capabilities to help business-to-business sellers keep pace with customer demands. Sugar’s new self-service capabilities empower customers to self-serve and connect with brands via 24/7 anytime, anywhere access via desktop or mobile devices. All communication and interactions are digitized end to end, from the initial service request to final issue resolution. These […]

ResPax and SugarCRM are streamlining processes and engagement to help the tourism industry rebuild and embrace a new growth period. SugarCRM and ResPax, a tour reservation system provider, have partnered to launch a fully integrated CRM and tour booking platform to help the travel and tourism industry scale operations, turbocharge visitor numbers, boost customer experience […]

Do you need a CRM tool that is easy to use? We compiled a list of top CRM tools in this week’s Martech Radar. With many CRM tools available in the market, understanding which one to choose can be tricky. Here is your guide to find out what each CRM tool can offer. This post […]

Despite promising growth estimates, 55 per cent of sales professionals lack confidence in their forecasting accuracy, and 67 per cent of companies lack a formalised approach. Who says CRM is only for improving customer service and experience? Consider the following case study. For over 20 years, Synergy Enterprise Solutions has offered customer experience, omnichannel engagement, […]

Here is our monthly round up of carefully selected news stories you may have missed. From cloud and digital payment solutions to cybersecurity tools, February has been a month of technological growth across industries, especially in the eCommerce and banking sectors. We’ve been keeping track of the major news announcements that we believe will play […]

SugarCRM launched the SugarOutfitters software marketplace, now wholly owned by SugarCRM, following the acquisition of the platform from Fanatical Labs. SugarOutfitters is a curated marketplace of third-party apps and add-ons that are interoperable with the SugarCRM platform. More than 200 add-on solutions support a wide range of capabilities ranging from computer telephony integration, chat and […]

SugarCRM introduced integrated playbook functionality to support guided selling and advanced CRM process automation. The no-code toolset enables business users to design, visualise, and automate sales, service, and marketing processes, creating playbooks and templates for sales plays, sales methodologies, guided selling, service processes, lead nurturing and more. Embedded analytics lets users monitor progress and outcomes […]

Text Request, a business texting platform, announced new integrations with six customer relationship management (CRM) platforms — HubSpot, Mindbody, FranConnect, Pipedrive, SugarCRM, and Clio — as well as with email marketing service Constant Contact. These updates to the SaaS tool were built to meet growing customer demand for seamless communication between the texting platform and […]