Spitch

Companies forge strategic partnerships to develop Arabic-speaking omnichannel virtual agents unique to the Middle Eastern market. Omantel, the leading telecommunications provider in Oman, Spitch, the provider of Conversational AI solutions, and Datalyticx, an Omani-based startup, will be launching Virtual Assistants. It will ensure better customer service and boost efficiency in Omantel contact centres. This strategic […]

Deploying and managing the Spitch Knowledge Base has become even easier thanks to the low-code/no-code product philosophy Solutions provider Spitch.ai updated its omnichannel conversational AI platform. The Spitch.ai Knowledge Base (KB) has been integrated with the company’s Virtual Assistant technology. Spitch.ai’s Speech Analytics (SA) also includes advanced reporting and business intelligence tools. Other updates include […]