SMS

It enables call centres to manage consumer consent and stay compliant by tracking and recording individual and channel-specific consent for every contact.

Alsaif Gallery, a Saudi Arabia-based home appliances and kitchenware brand, has partnered with MoEngage to drive insights-led customer engagement. Founded in 2006, Alsaif Gallery is an offline retailer for kitchen appliances in Saudi Arabia. Traditionally an offline retailer, the brand started its ecommerce business in 2017, and post 2020 witnessed 100 per cent year-on-year growth […]

Klaviyo, a unified customer platform provider, has added email, SMS, and signup form features to help companies build opted-in customer lists, launch SMS programs for marketing and support channels, gather insight into past performance, and communicate with customers across all channels. “We’re here to empower the world’s creators to own their destinies and are committed […]

Aramex’s early adoption of communication APIs and opening new channels for customers elevated engagement and prepared the logistics company for its future expansion   Aramex, the leading global provider of logistics and transportation solutions, was looking for solutions to offer more personalised customer interaction channels in 2018. It operates in over 65 countries with more than […]

Mitto, a provider of global omnichannel communications solutions, announced messaging connectivity for three of the world’s most popular social media channels: Facebook, Instagram and Twitter. Mitto’s portfolio — which includes an industry-leading SMS routing system — now supports every top customer engagement channel, enabling marketers to extend and personalise campaign reach where customers already are, […]

Software company Phonexa is reinventing how marketers build strategies around calls, leads, clicks, email, SMS, and accounting by unveiling an unprecedented, all-in-one suite of products that are each engineered to converge and boost business for brands across a diverse mix of verticals. The five-year-old company has debuted three new products with Lynx (click tracking), Opt-Intel […]