Productboard

Gainsight and Productboard announced a bi-directional integration between Gainsight CS and Productboard that helps product and customer success teams collaborate to drive customer satisfaction and guide roadmap strategy. With this integration, customer success teams can send customer product feedback from Gainsight directly into Productboard and track their customer product requests throughout the entire lifecycle. “There’s […]

Productboard, a product management platform provider, has acquired SatisMeter, provider of a feedback platform for product teams. Financial terms of the deal were not disclosed. SatisMeter helps companies understand how customers see their products by automatically collecting customer feedback using net promoter, customer satisfaction, customer effort, or product-market fit surveys. “Exceptional digital experiences are essential […]