Omnichannel Chatbots

Factoreal’s Omnichannel Chatbot allows companies to expand their customer engagement and retention strategy beyond a siloed departmental effort into a business-wide approach that harnesses existing data to form better connections with prospects and customers. Factoreal, the customer engagement platform helping marketers create robust experiences at every touchpoint, launches its new ‘Omnichannel Chatbot’ feature to ensure […]