Microsoft

Lumen will use insights to help customers take advantage of the transformative capabilities coming from AI and metaverse innovations.

The integrations will enable new experiences designed to improve how organisations attract, retain and skill their people.

CallMiner will augment its AI capabilities with Azure Cognitive Services, part of Azure AI. CallMiner, a provider of conversation intelligence, has expanded its use of Microsoft Azure artificial intelligence (AI) as a Microsoft partner. Through this collaboration, CallMiner will augment its AI capabilities with Azure Cognitive Services, part of Azure AI. CallMiner gains access to […]

Capabilities include a survey tool to measure and improve employee engagement to drive business outcomes. Microsoft introduced generative artificial intelligence updates in Viva Sales alongside Copilot in Microsoft Viva and Viva Glint to help organisations create more engaged and productive workforces. Copilot in Microsoft Viva takes advantage of next-generation AI to accelerate this new performance […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Zendesk Integrates With OpenAI’s GPT Zendesk announced its collaboration […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Meta Rolls Out AI-Driven Brand Safety And Verification Tools […]

Cognizant and Microsoft will work together to build an integration roadmap between Cognizant’s TriZetto healthcare products with Microsoft Cloud for Healthcare.  Cognizant announced an expansion of their long-standing healthcare collaboration with Microsoft, to give healthcare payers and providers easy access to cutting-edge technology solutions, streamlined claims management, and improved interoperability to optimise business operations and […]

The integration is aimed at providing a better, more personalised experience to customers PT Telekomunikasi Selular or Telkomsel, a subsidiary of government-owned telecommunications company Telkom, signed a memorandum of understanding with Microsoft to integrate Microsoft Azure AI into the wireless network provider’s marketing platform.  Through this integration, the two companies jointly determine the end-to-end process […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Snapchat Launches ‘My AI’ Chatbot Powered By ChatGPT Snapchat […]

The new platform combines Amdocs’ Commerce and Care suite and Microsoft Cloud solutions, creating a pre-integrated and telco-verticalised solution. Amdocs, a provider of software and services to communications and media companies, has partnered with Microsoft to launch the Customer Engagement Platform.  It aims to empower service providers to improve their engagement and end-user experiences and […]