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Balto Offers Its Conversation Excellence Solutions On Talkdesk
Balto, a real-time guidance platform for contact centres, announced it is launching its suite of conversation excellence solutions on Talkdesk AppConnect. It empowers businesses to seamlessly combine real-time guidance, real-Time coaching, and real-time QA with their existing Talkdesk CX Cloud solution. “Talkdesk has built a top-tier marketplace for contact centres to find AI solutions that […]