News
ENACOMM Unveils IVA For The Financial Industry
IVA Emerie can integrate with any contact centre solution and be used across multiple interaction channels, including web chat, mobile web, phone, and SMS.
IVA Emerie can integrate with any contact centre solution and be used across multiple interaction channels, including web chat, mobile web, phone, and SMS.
Mashreq is known to be the first bank in the UAE, but its success reflects in the digital-first approach and innovative products How would a parent feel about allowing their children to handle a bank account and be responsible? Mashreq Bank’s latest product innovation is its digital banking proposition – Neo NXT – catering to […]
Banks are trying to keep up with fintech companies that pursue a more product-oriented approach to implementing AI and selling AI-enabled offerings Turkey’s third-largest private bank, Yapı Kredi, recently automated its customer care, operations, and consumer credit departments utilising RPA. Previously, agents would need to manually gather information from different systems and sources to address […]
Sary, the B2B eCommerce platform in the MENAP has announced its acquisition of “Mowarrid”, one of the B2B marketplaces in Egypt. This acquisition reflects a strategic move for Sary toward its expansion plans throughout the North African markets starting from Egypt, the second-largest economy in Africa, and the third-largest in the Arab world with a […]
CleverTap announced superior growth numbers across the Middle East over the past year, fueling its expansion into Turkey. Since launching in the Middle East in 2020, CleverTap has doubled its growth in META by adding 100 new brands to its company portfolio. “Our rapid growth in the Middle East is welcomed with great enthusiasm and […]
App marketing analytics platform Adjust released its annual Mobile App Trends Report, which shows mobile app growth continuing to accelerate globally in 2021. The report — based on Adjust’s top 2,000 apps and its dataset of apps tracked across gaming, e-commerce, and fintech — analyses long-term trends in installs, sessions, time spent in-app, retention and re-attribution rates across […]
India’s growing digital payments market has attracted the attention of tech giants across the world. Technology giants Facebook Inc, Amazon and Alphabet-led Google and credit-card providers Visa Inc and Mastercard Inc are among those vying for access to India’s digital payments market. The companies are part of four consortia preparing to apply for licenses in […]