Fanplayr, the global eCommerce intelligence solutions provider, urges businesses to prepare for technology changes that will impact holiday sales during this pivotal year; particularly with Deloitte forecasting an 11 to 15 per cent increase in 2021 holiday eCommerce sales. Several changes have led to the proverbial perfect storm leading up to this year’s holiday sales […]
Online spending is rising, with over 2 billion people buying products or services online. Frost & Sullivan found that eCommerce in the United States (US) is projected to reach $700 billion by 2023. The risk of fraudulent activities in eCommerce propels merchants to seek fraud prevention strategies in-house or in collaboration with external parties. These […]
WPP and Snap have announced a global partnership called The AR Lab to help brands build and deliver immersive experiences for consumers using Augmented Reality (AR). With a particular focus on eCommerce, the partnership combines Snap’s AR technology with WPP’s integrated capabilities across creative, media, commerce and technology, allowing WPP clients to better connect with […]
Sitecore was born out of the frustration of a web developer. Five friends — Thomas Albert, Jakob Christensen, Peter Christensen, Ole Thrane, and Michael Seifert — launched a system integration company called Pentia A/S in 1998. Thrane was in charge of developing several volumes of websites built with Microsoft technologies. Disgruntled by the repetitive tasks, […]
Cart.com, the first end-to-end eCommerce services provider, announced a strategic partnership with Clearco, the world’s largest eCommerce investor, to transform the way that eCommerce founders access financing as they grow their businesses. Through the partnership, Cart.com’s eCommerce clients will gain direct access to Clearco’s capital financing from within their Cart.com dashboard, enabling them to obtain […]
No-code and low-code platforms continue to grab headlines and gain momentum, but they’re not an IT silver bullet. Successful implementation requires a working partnership between citizen developers and IT departments, with clearly defined responsibilities and areas of focus. Now that the global pandemic has accelerated the uptake of no-code initiatives, it’s time to assess the […]
Aramex’s early adoption of communication APIs and opening new channels for customers elevated engagement and prepared the logistics company for its future expansion Aramex, the leading global provider of logistics and transportation solutions, was looking for solutions to offer more personalised customer interaction channels in 2018. It operates in over 65 countries with more than […]
Ninety minutes of wait time is no joke. I had called the airline multiple times regarding my refund status for a cancelled flight. But when I did manage to connect to an agent, he didn’t know my situation and what the management had decided about refunds. Meanwhile, the situation at the airline contact centre was […]
Why is the order delayed? When will it arrive? Can the order be cancelled if it is too late? Hello? While this is just one scenario out of countless communications across industries, it demonstrates the need for a seamless communication network across the company and the brand. With new communication technologies, social media platforms and mobile […]
Constructor, an eCommerce search and product discovery solutions provider, recently announced a $55 million Series A funding round led by Silversmith Capital Partners on the heels of more than tripling its ARR year over year and partnering with retailers like Sephora and Backcountry. The round also includes a lineup of investors who are experts in the space, including: David Fraga, […]
