It will allow Dialpad to create industry-specific offerings with advanced responsiveness to better serve businesses at scale. Dialpad is set to release a series of generative artificial intelligence advancements over the next year. The Dialpad Ai-Powered Customer Intelligence Platform combines AI Contact Center, AI Sales, AI Voice, and AI Meetings with AI Messaging. In its […]
New integrations with essential business applications bring work into a single workspace to increase employee efficiency and customer satisfaction Dialpad, Inc., the AI-Powered Customer Intelligence Platform, announced innovations to its open app ecosystem that allow customers to easily integrate their apps and workflows into one workspace to drive productivity, improve their customer and employee experiences, […]
Dialpad extends its AI capabilities to include real-time assistance, virtual agents, AI CSAT, and more Dialpad has committed $50 million to the continued research and development of artificial intelligence-related technologies to automate business processes and provide predictive insights. The company pioneered the use of AI in real-time speech recognition engines for business conversations and has […]
Dialpad, a provider of solutions for business communication and collaboration, has strengthened its AI Contact Centre with new digital channels and virtual agent support. “Dialpad is delivering game-changing AI across every mode of employee and customer communications at an unprecedented pace with smart virtual agents and intelligent omnichannel that work out of the box. This […]
Dialpad, a communication and collaboration solutions provider, has expanded its partnership with Google Cloud, joining Google Cloud as an independent software vendor (ISV) partner delivering unified communications and contact centre solutions on Google Cloud Marketplace. The partnership facilitates adoption of hybrid work models with a single business communications and contact centre solution. “Hybrid work means […]
