CX Services

The deal combines PartnerHero’s reputation for unparalleled quality with SupportOps’ expertise in CRM administration PartnerHero, an outsourced customer operations provider, announced that it has acquired SupportOps, a provider of CRM implementation and customer support automation services. PartnerHero will immediately begin offering Zendesk implementation and administration services through the SupportOps brand. Headquartered in the New York […]

Emirates Telecommunications Group Company PJSC (Etisalat Group) announced that it has completed the acquisition of elGrocer DMCC. Founded in 2015, elGrocer is an online marketplace for groceries operating in all seven Emirates of the UAE. It brings together major retailers and specialty stores on a single platform with more than 500 outlets and 120K products […]