In the dot-com era, in the late ‘90s and early 2000s, too many companies, vowing to change the world, were chasing what at the time were too few users, and they were doomed to failure, but we all know, there were clear winners such as Facebook, Amazon and Walt Disney. They survived the bust to […]
Promises to deliver automation that will reduce average handling times (AHT), improve average speed of answer (ASA) rates, more calls handled per agent, decreased agent turnover, and reduce operating expenses. Blue Prism announced the availability of Blue Prism Service Assist on Amazon Web Services (AWS) – a comprehensive, no-code, intelligent automation contact center solution that […]
Effectual has launched a Managed DevOps Platform optimised for the Amazon Web Services (AWS) Cloud. Built with a security-first approach and designed to meet industry compliance standards, the platform integrates automated testing, secure coding guardrails, monitoring, and task management. “Successful DevOps depends on the right mix of processes, technology, culture, and risk mitigation in an […]
Palantir Technologies Inc unveiled its new Enterprise Resource Planning (ERP) system with Amazon.com cloud service platform Amazon Web Services (AWS) will be available to all AWS customers. Palantir’s ERP Suite is optimised to run on AWS to assist customers with data integration and analysis. The suite “has already been adopted by a number of enterprises, […]
HiConversion Recommend enables Shopify merchants to deliver personalised product recommendations leveraging HiConversion’s integrated real-time buying signals, audience segments, and product metadata to recommend the most relevant items, based on the same machine learning technology used to recommend products on Amazon.com. This helps when the buying preferences of the great majority of all web visitors are […]
