Microsoft Middle East & Africa (MEA) announced the regional launch of the seller experience business application, Viva Sales. The product was announced during Microsoft’s Customer Experience Reimagined event, which brought Microsoft customers from across the UAE and the wider MEA region together to unpack the latest trends and best practices shaping Customer Experience. Viva Sales […]
Powered by Vonage APIs, the ExamRoom.AI platform handles 3 billion subscribed minutes every month and has already supported 8 million test takers completing their exams. Vonage, a provider of cloud communications helping businesses accelerate their digital transformation, announced that ExamRoom.AI, the AI-based proctoring software, is using the Vonage Communications Platform to provide reliable and scalable […]
NVIDIA Riva provides speech AI through its accelerated software development kit (SDK) on NVIDIA GPUs. Interactions, a provider of conversational artificial intelligence (AI), is partnering with NVIDIA Riva to pair the Interactions Intelligent Virtual Assistant (IVA) with NVIDIA’s Riva technology and its expanded language libraries. NVIDIA Riva provides speech AI through its accelerated software development […]
A third of organisations are applying AI across several business units, creating a stronger competitive differentiator by supporting decisions across business processes A recent survey by Gartner, Inc. revealed that over 80 per cent of respondents favoured automation for any business decision. As automation becomes embedded in digital business, the survey showed how organisations are […]
Chatbot market reached a value of $3.7 billion in 2021 and is likely to reach $13.9 Billion by 2027, expanding at a compound annual growth rate of 24.68 per cent. Research firm IMARC Group has reported that the global chatbot market reached a value of $3.7 billion in 2021 and is likely to reach $13.9 […]
CIP delivers first-party data coupled with precise purchasing intent signaled by the propensity of individuals to research specific solutions across various vendors. Contentgine, a provider of content-based marketing technology, has launched artificial intelligence (AI) and machine learning capabilities for its Content Indication Platform (CIP) to uncover content consumption insights. The online SaaS platform enables marketing […]
Selfdrive.ae, the smart mobility super app launched ‘NEOS’ – the UAE’s 1st New Car Every Year program giving the customers flexibility to drive a brand-new car every year that would offer an alternative to car ownership and a hassle-free experience. The Super App has partnered with Automobile Manufacturers and Car Dealerships across UAE to offer […]
Strategy to turn Dubai into one the world’s top 10 metaverse economies as well as a global hub for the metaverse community. The ruler of Dubai, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, launched the Dubai Metaverse Strategy that aims to turn Dubai into one the world’s top 10 metaverse economies as well as […]
Deloitte Digital launched TrueServe, an integrated suite of contact centre technologies built with industry-specific insights and accelerators. TrueServe is a cloud-based, artificial intelligence (AI)-powered, and analytics-driven contact centre solution. It gets customers into the right channel based on their needs and provides dynamic operational and strategic insights through built-in capabilities like sentiment and customer behaviour […]
It’s no secret that artificial intelligence (AI) is one of the fastest-growing data-driven technologies being used worldwide, transforming every industry and every function in business. Many organisations are focused on finding the “AI silver bullet” fix, but the reality is being data-driven is a continuous journey, not a destination. While the data deluge can be […]
