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LivePerson Adds AI Capabilties to Its Conversational Cloud
LivePerson, a provider of conversational artificial intelligence solutions, has added AI capabilities and integrations to its Conversational Cloud. Powered by nearly one billion conversational interactions per month on its Conversational Cloud, LivePerson’s AI interprets and simplifies complex customer inquiries for customer care, sales, and marketing teams. The new capabilities announced include advanced routing and self-learning […]